Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-sinton-texas.primarycareaid.com (hereafter referred to as “Elderly Care Sinton Texas,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we handle the personal data of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://elderly-care-sinton-texas.primarycareaid.com.
  2. All associated mobile applications and online services provided by us.
  3. Interactions via email, telephone, or text message (SMS) communications initiated by our company.

Please note that this policy does not extend to third-party platforms, tools, or services linked from our site, as they operate under their own privacy policies. We encourage users to review these external privacy notices carefully.

Processing Activities

This Privacy Policy guides how we interact with you in the following scenarios:

  1. Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process your personal data for the provision of these services.
  2. Website Visits: Any time you visit our websites, we may gather information about your interaction with our content, including page views and navigation paths.
  3. Communications: We may reach out to you via various channels, such as newsletters, emails, phone calls, or SMS messages, for promotional purposes, service updates, or customer support.

Personal Data Collection

We collect a range of personal data to enhance your experience and personalize our services:

  1. Account Information: This includes usernames, passwords (hashed and salted), and account settings preferences.
  2. Payment Details: We process payment information required for transactions, including credit card numbers (partially masked), billing addresses, and payment history.
  3. Financial Data: We may collect financial records to facilitate billing, invoicing, and accounting processes.
  4. Purchase Information: Details about products or services you’ve purchased from us, such as order IDs, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs may be collected for analytics and targeted advertising purposes.
  6. Location Data: With your consent, we access location information to provide location-based services.
  7. Feedback and Reviews: User-submitted feedback, ratings, and reviews are collected to improve our products and services.
  8. Social Media Information: If you choose to log in or interact with our content through social media platforms, we may gather data from those accounts.
  9. Product Interaction: We track your interactions with our products, such as views, clicks, and purchases, for analytics and personalization.

Data Collection Methods

We obtain personal data through various means:

  • User input forms and registration pages
  • Automated tracking technologies (cookies, device identifiers)
  • Third-party data providers who offer aggregated or de-identified data
  • Direct interactions with our customer support team

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics:

  • Strictly Necessary Cookies: These ensure basic functions like logging in, navigating through pages, and remembering user preferences.
  • Preference Cookies: Used to remember settings and customization choices for a personalized experience.
  • Analytics Cookies: Track website usage and visitor behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purposes for which the data was collected:

  1. Retained Data: Personal data is retained as long as necessary for the fulfillment of legitimate business interests, compliance with legal obligations, or for the establishment, exercise, or defense of legal claims.
  2. Deletion of Data: We implement secure data deletion practices when personal data is no longer required. This may involve anonymizing and aggregating data before storage or securely purging sensitive information.

Your Rights (Subject to Local Laws)

In accordance with regional privacy laws, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and receive a copy of this information.
  2. Rectification: If your data is inaccurate or incomplete, you are entitled to request its rectification.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can ask for the deletion of your personal data from our records.
  4. Restriction: You may limit the use or processing of your data in specific situations.
  5. Data Portability: In some jurisdictions, you have the right to receive your personal data in a structured, commonly used format.
  6. Objection and Non-Discrimination: You can object to certain uses of your data and be free from discriminatory practices.
  7. Complaints: If you believe your privacy rights have been infringed, you have the right to file a complaint with relevant supervisory authorities.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by postal mail to the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please reach out to us: